What is LIPA NA SOLUTION?
LIPA NA SOLUTION is a cash collection service that allows you to collect your business money to your Solution SACCO account via MPESA FREE of charge.
- You can accept payments from customers from all mobile networks
- You are not charged any fee as it is FREE to Collect payments
- When customers pay you it reflects instantly in your account i.e. Real Time Settlement.
- Collected money is available for immediate use.
- Solution SACCO provides stock loans based on the merchant business volume.
- Merchant can see the prequalified amount on our digital channels.
- Instant set-up/onboarding.
- It provides an audit trail and ease of reconciliation
How will I know that a transaction has gone through for me to release Goods sold?
- You will receive a message on your Phone from Solution SACCO confirming that the transaction has been successful and money has been received.
- The customer will also receive a confirmation message on their phone.
What are the requirements for one to become a LIPA NA SOLUTION SACCO merchant?
- The applicant must have a running business or source of income
- The applicant must maintain a collection account with Solution SACCO
- The applicant must fill in and sign the Lipa na Solution SACCO application form
- The applicant must read and accept the Lipa na Solution SACCO terms and conditions
Can a customer reverse or cancel a transaction once paid to LIPA NA SOLUTION?
- No, a customer CANNOT reverse or cancel a transaction once paid.
- Solution SACCO can also reverse a transaction and refund money to the customer after a complaint or request for reversal has been lodged and validated.
How do I get LIPA NA SOLUTION?
- Members can easily get LIPA NA SOLUTION at any of our branches.